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Bengaluru: An Ola customer has come up with a unique way to protest against the company’s two-wheeler after experiencing multiple issues with it. (Pic credit: X/@Nisha_gowru)
A ‘frustrated Ola customer’ in Bengaluru has urged people not to buy the company’s electric scooter after she experienced multiple breakdowns during rides.
A Bengaluru resident who purchased an Ola Electric scooter has warned others against buying the two-wheeler after experiencing multiple breakdowns during rides. Nisha C Shekar further claimed that customer care updated the software, but the issue persisted. She also mentioned that she had to wait nearly a month to receive the scooter and had paid the full amount in cash.
Read| Video: Unhappy Ola Customer In Karnataka Sets Showroom On Fire Over E-Scooter Repair Woes
“I will be spreading awareness against Ola Electric,” wrote Shekar who uses the handle @Nisha_gowru on X (formerly known as Twitter). She also shared a picture of her scooter with a placard attached. It reads, “Dear Kannadigas, Ola is a useless two-wheeler. If you buy one, it will only make your life hard. Please do not buy an Ola Electric scooter.” She signed the placard as a “frustrated Ola customer”. By hanging the placard on her scooter, she aimed to give everyone who sees it a reality check about the vehicle, urging them to reconsider purchasing it.
Take a look at the picture right here:
The “frustrated Ola customer” is not only uniquely protesting against the company, but also filed a complaint with the District Consumer Dispute Redressal Commission. “District Consumer Dispute Redressal Commission has admitted our case and sent a notice to the opposite party,” she further wrote.
In a post dated August 4, Nisha shared that she visited Ola Electric’s service centre to get her scooter repaired but it broke down mid-way after 1.5 hours of repair by “untrained technicians”. She claimed to have pushed the scooter for 1 km at night towards home.
We had to push This Ola for 1 km at Night towards Home This is the Commitment of @OlaElectric who think Their Customers are Their Slaves who are too free to Bring this Waste vehicle to Service Station every now and then!— ನಿಶಾ ಗೌರಿ ❤ (@Nisha_gowru) August 4, 2024
“After paying 1,62,000, Ola Electric treats their customers worse than slaves! It is their mistake and why should I leave my work aside and tow this waste e-scooter to service centre?” she added.
Shekar further declared, “Ola is the worst. Period.”
Read More: Bengaluru Resident Hangs Placard on Ola Electric Scooter, Warns People Against Buying it –
